Our Commitment to Patient Satisfaction
We feel strongly that our responsibilities to you go beyond our medical and technical expertise. We place a strong emphasis on patient-physician communication and will listen to you, answer your questions and return your phone calls. Our office staff is patient and wants to help. Our overarching philosophy is that patients need to be treated as people, not numbers and that philosophy permeates all aspects of our practice. Patient satisfaction is always our goal, and the history of the success of our practice and center testifies to our dedication toward providing it. This fact, together with our consistent delivery of the highest quality of GI care, leaves our patients comfortable with the knowledge that choosing us is the right decision. We hope we have the opportunity of demonstrating this to you as well.
When you leave our offices, we want you to feel like you’ve been treated with courtesy, warmth, and respect. That’s why we:
- Provide a quick response to your illness.
- Try to minimize long waits for your appointment.
- Maintain a comfortable, relaxed environment to make you feel at ease.
- Provide prompt referrals to other specialties when needed.